0 #2 jackc 2012-08-28 07:46
And as some additional points:

A nice built-in tool called psr.exe (Problem Step Recorder) should be available for each user.

For documention, Symantec Deployment Solution or SCCM is great.

Tools are great but cost money. You're buying someone's intellect. Leave always room for your own imagination

I'll see if I can dig out some flowchart examples
0 #1 jackc 2012-08-28 07:43
Could a future version include flowcharts to visualize the processes? Especially for admins and service desk users this would enlighten the process and all involved components. Altiris Client Management Suite" doesn't exist anymore - should be "Symantec Deployment Solution for Clients"

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